FAQ's

Why does our restaurant need to be Online?



It has become increasingly important for restaurants to have a web presence. Many restaurants do have web sites yet most are static sites that are limited in their ability to attract and retain new customers. With the iFoodToGo.com online ordering program, powered by the geo merx system, we provide an ideal way to attract new and repeat customers to a safe and secure environment to place take out food orders from the comfort of their homes or offices. Some other advantages are:

  • Your employees are more productive spending less time taking “To Go” orders over the phone.
  • This also eliminates human errors while taking orders by phone.
  • Customers tend to order more food per ticket online than when ordering in person or over the phone.
  • Your customers benefit because the system allows them to see online and in a system - generated email exactly what they ordered. Our system also gives your customers the tools to make as many changes as they wish before the order is sent online and then by fax to your restaurant.



How does the Online ordering system work?


It's simple for both the customers and restaurant operators to send and receive take out orders online. The sequence follows:

  • Customers access your restaurant web site.
  • They choose food items from the menu, indicate the quantity ordered and select from detailed prompts that are needed for item preparation.
  • Any time during the menu items selection, and before sending the order, they can make changes to their order.
  • The restaurant operator can have online credit card processing, which allows the customers to either pay online, or at the time when the order is picked up.
  • Once the order is placed online through our system, the order is converted to a fax format and transmitted to your restaurant's dedicated fax line. Also, the customer receives an email confirmation with the order detail. (If you have an Internet connected computer orders can be received by email...FREE!)
  • The restaurant prepares the food and makes it available to the customer at the set time.

Do we need a computer or other special ardware to take advantage of the online ordering system?



You do not need a computer to receive orders. You will need a fax machine connected to a dedicated line. If there are several restaurant locations, you need a fax line for each location. Use of a computer connected to the Internet allows access to powerful reports and the ability to make your own real time changes to the menu online.


Does your system have safety features that guard against prank orders?


Yes, we have implemented safeguards against users who try to place an order with no intention to pay for or pick up the food ordered. We have built-in features that record information which can identify the users that transmit prank orders.



Will we be able to generate management reports?



We've designed terrific report features to help understand and drive your take out and delivery business. If you need additional reports in a specific format, we can custom design report solutions tailored for you.



Your system has many features. Is your system expensive?



Our system does have many “User Friendly” features and is a bargain to create an online presence for your business while providing a dynamic new way for customers to buy more food. We provide web presence and a system that actually creates sales. We have a set up fee to build your base site. Charges for a specific Domain name registration and periodic renewal are minimal. We charge a monthly fee to cover hosting costs and web site maintenance on our servers. Transaction costs for sending orders to your dedicated fax line are pennies easily recovered in the additional customer orders and new “To Go” sales.



Finally, why should we choose iFoodToGo.com over other systems?



The new and additional sales solution we provide is powerful. It is an excellent value to you as promised in our pricing and delivery of a dynamic web site to promote your business. Our business model helps you establish your own identity rather than being listed with other restaurants where each business is competing for the same customer. Signing up is easy and you can depend on our assistance every step of the way to get you started with your own online food ordering system and marketing web site. After all, our success depends on yours!

For additional questions please contact us:

LauRyan Support Services, LLC
3808 71st Terrace East
Sarasota, Florida 34243
Tel: (941) 400-7191
Fax: (941) 351-7217
Sales: sales@ifoodtogo.com
Information: info@ifoodtogo.com
Business Development: edrasys@ifoodtogo.com

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IFoodToGo.com
Phone: + 941.400.7191
Fax: + 941.351.7217
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Sarasota, Florida
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